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Company

A technology supplier that states its limits.

Kerah is a UAE company that designs, builds, integrates and evolves digital systems and responsible AI for organizations across sectors — and for its own products.

Purpose

Build dependable software that lets an organization account for how it works — and keep people in authority over the decisions that affect people.

Two areas of focus

Kerah operates as one company with two areas of focus. They share engineering standards and delivery practice; each has its own roadmap and its own responsibilities.

Kerah Systems

Client systems and responsible AI

Software, integrations and AI for organizations across sectors — designed so that work, money and decisions can be accounted for, and so that people keep authority over what matters.

Explore capabilities

Kerah Products

Owned product initiatives

Products Kerah builds and lives with itself. Operating our own software keeps product decisions connected to long-term responsibility rather than to a delivery date.

About Kerah Products

The line

The vendor boundary

A technology supplier that builds the system a decision runs through can drift, one convenience at a time, into functions that belong to its client. Kerah publishes the line in advance so it can be checked, and writes it into every contract so it can be enforced. Most of what follows applies to every engagement in every sector; the rest applies where a client holds a licence, a permission or a duty that its supplier does not, and each of those lines names the sectors it governs.

Kerah builds systems that recommend, record, reconcile and enforce. The acts that commit an organization — releasing money, granting or refusing an entitlement, overriding a control, and publishing — stay with a person who holds that authority.

Kerah provides technology and professional services. Kerah does not solicit, receive, hold or distribute charitable donations.

References to charitable or humanitarian programmes describe systems Kerah can design, build and integrate for licensed organizations. They do not make Kerah a fundraiser, a beneficiary, a payment provider or an agent of any organization.

Every engagement

These apply to every client in every sector, whatever the system is and whoever it is for.

  • Authority over consequential acts

    Kerah may

    • Recommend, rank, validate, reconcile and route, and show the evidence behind each
    • Enforce an approval limit, a permission and a segregation of duties in software
    • Record who decided, when, on what evidence and under which version of the policy

    Kerah must not

    • Take an act that commits the organization or materially affects a person
    • Change an approval limit, a permission or a delegation without its authorised holder
    • Present a recommendation as though the system held the authority to act on it

    ControlEvery consequential act resolves to a person who holds the relevant authority, and the system records which person exercised it. Software prepares the decision; it does not become the decision.

  • What Kerah is licensed to do

    Kerah may

    • Design, build, integrate and evolve systems under Information Technology Consultancy and Computer Systems and Software Designing
    • Deploy into the client's own cloud tenancy, under the client's own accounts, subscriptions and keys
    • Hand over runbooks, architecture documentation and a tested exit as delivery output

    Kerah must not

    • Host, resell or operate infrastructure, capacity or third-party licences
    • Act as a managed infrastructure provider, a security operations centre or a data-processing service
    • Act as an organization's data protection officer or compliance function
    • Certify, audit or attest to any organization's compliance

    ControlAjman Free Zone licence 53032 names two activities, and both are published on this site. Where a request would need an activity outside them, Kerah says so before the work is scoped rather than after it is signed.

  • Money and payments

    Kerah may

    • Integrate approved banks, gateways and finance systems
    • Reconcile transaction references and produce the finance evidence trail
    • Build budget, commitment, restriction and purpose accounting

    Kerah must not

    • Operate a wallet, payment service, exchange, escrow or client-money account
    • Hold, route or disburse a client's funds
    • Release a payment without the configured human authority

    ControlFunds move directly between licensed institutions and accounts the client controls. Kerah's systems record and reconcile; they never hold.

  • Decisions about a person

    Kerah may

    • Check completeness, detect duplicates, rank urgency and prepare a recommendation
    • Surface the evidence behind a recommendation, including what is missing
    • Apply the organization's own published criteria consistently, and show which version was applied
    • Record the decision, the decider and the reasoning

    Kerah must not

    • Decide a person's application, entitlement, claim, credit, admission or employment
    • Score or rank a person on a characteristic the organization has no lawful basis to use
    • Deploy an automated decision about a person without a review and appeal route

    ControlA named decision-maker holding that authority approves. The person affected is told where a system contributed, and has a route to review by someone who did not make the original decision.

  • Personal data

    Kerah may

    • Process personal data on the client's documented instructions under a data processing agreement
    • Build purpose limitation, retention and deletion into the system rather than into a policy nobody executes
    • Support access, correction, deletion and objection requests

    Kerah must not

    • Reuse client, customer, employee or beneficiary data for Kerah's own purposes
    • Use client data to train a general-purpose model
    • Move personal data outside the agreed environment

    ControlThe client is the controller. Kerah is the processor for the platform it builds and maintains under the engagement, and processes only on written instruction.

  • Regulated and special-category data

    Kerah may

    • Build secure case workflows and integrations with approved providers
    • Treat health, biometric, children's, financial and criminal-record data as a separate data class with its own access model

    Kerah must not

    • Move special-category data outside the approved environment
    • Expose special-category data to a general-purpose AI service
    • Grant access to it through a general operational role

    ControlSpecial-category data sits in the approved environment by default, under roles that exist for it alone. Health information is the worked example: any handling of it is reviewed against the applicable law before it is built, not after.

  • Production systems and privileged access

    Kerah may

    • Hold access granted for a named purpose and a defined period, under the client's own identity provider
    • Work in an environment separated from production, with data reduced or masked for testing
    • Design break-glass access so that its use is recorded and reviewable

    Kerah must not

    • Hold standing production access, or any access the client cannot see and revoke
    • Copy production data into a development environment, a personal device or a messaging tool
    • Use privileged access for anything other than the task it was granted for

    ControlAccess is granted by the client, scoped to a task and removed when the task ends. Kerah asks for the access the work needs and no more, and expects it to be withdrawn when the work is done.

  • Records, audit trail and retention

    Kerah may

    • Build an audit trail that records what happened, who caused it and when
    • Execute retention, archiving and deletion in software rather than in a policy nobody runs
    • Produce the extract an auditor, a regulator or a disclosure request asks for

    Kerah must not

    • Alter, delete or backdate a record outside the correction process agreed with the client
    • Build an audit trail that an operational role can edit
    • Retain a client's records beyond the retention period or the exit point agreed for them

    ControlThe record of what happened belongs to the client and is not Kerah's to change. A correction is written as a new entry carrying its reason, so the earlier state stays visible.

  • Screening, sanctions and financial crime

    Kerah may

    • Integrate screening services and present alerts with their evidence
    • Build counterparty-risk workflows and preserve the audit trail
    • Restrict access to alert data to the people entitled to see it

    Kerah must not

    • Replace the client's compliance officer
    • Assert that a person or counterparty is guilty of anything
    • Auto-close or auto-escalate an alert without a recorded human disposition

    ControlEvery alert is investigated by a person, and the disposition is documented. The system supports the compliance function; it does not perform it.

  • Public statements and regulatory submissions

    Kerah may

    • Draft reports, returns and narratives from approved evidence
    • Build the approval workflow that stands between a draft and its release
    • Reconcile a submission against the records it is drawn from, and show any difference

    Kerah must not

    • Publish the identity or image of a customer, an employee or a beneficiary
    • Release a performance or impact claim automatically
    • Sign, submit or file anything to a regulator, an authority or the public on a client's behalf
    • Publish anything about a client's work under Kerah's own identity

    ControlNothing leaves a system Kerah built without a person authorised to release it. A filing is signed and submitted by the officer who answers for it, from a pack the system prepared and can reproduce.

  • AI in a decision path

    Kerah may

    • Build assistants and agents scoped to one task, one permitted data set and one set of tools
    • Let an agent act only through defined tools, within the permissions of the person it runs for, with every effect recorded
    • Evaluate against real cases before deployment, including the malformed and multilingual ones, and define the fallback when a model is unavailable

    Kerah must not

    • Deploy an agent that grants itself access, spends money or contacts a third party unattended
    • Put a consequential act behind a model output rather than behind a person
    • Send client data to a general-purpose model outside the agreed environment, or use it to train one

    ControlEvery AI-assisted step names the person who approves what follows it, and the record shows what the system was given, what it returned and what the person did with it. Where the AI is removed, the process still runs.

Where the client holds a licence, a permission or a duty Kerah does not

Published to every reader, not only to the sector named beside each area. What a supplier will not do elsewhere is a better guide to how it will behave than a line written for you.

  • Fundraising and campaign publishing

    Non-profit and charitable organizations

    Kerah may

    • Build permit workflows, campaign controls, donor records and reporting integrations
    • Link every published campaign to its approval record and its licensed collection channel
    • Produce the reporting a regulator or an auditor asks for

    Kerah must not

    • Solicit, receive or hold donations in its own name
    • Publish a fundraising campaign under Kerah's identity
    • Present itself as a charity, a fundraiser or a collection channel

    ControlThe licensed organization remains the campaign owner. The system will not publish a campaign that is not linked to an approval and an authorised channel.

  • Zakat and Sharia

    Non-profit and charitable organizations · Endowments and Islamic finance

    Kerah may

    • Encode approved rules as versioned, auditable policy
    • Preserve the evidence a ruling was applied to
    • Route exceptions to the authorised body

    Kerah must not

    • Issue a religious ruling
    • Decide Sharia eligibility independently
    • Change an encoded rule without the authorised body's approval

    ControlThe client's authorised Sharia body owns every ruling. Kerah versions the policy and can show which version applied to any past decision.

  • Official records and public capacity

    Government and public-sector bodies

    Kerah may

    • Build to the authority's procurement, accessibility, records and bilingual requirements
    • Produce architecture, data-flow, access-model and exit documentation as delivery output
    • Support a disclosure or records request from the source records

    Kerah must not

    • Represent an authority, speak for it, or act under its official capacity
    • Handle material an authority has classified or marked restricted outside the environment and clearances agreed for it
    • Retain a public record beyond the agreed retention or the exit point
    • Use an authority's data or content for any purpose other than the engagement

    ControlThe authority remains the controller and the owner of the record. Kerah's access is granted for a named purpose and a defined period, and is removed when it ends.

  • Procurement and tendering

    Government and public-sector bodies

    Kerah may

    • Respond to a tender, and answer a technical clarification on the record
    • Provide indicative architecture or an estimate where an authority asks every supplier the same question
    • Declare a conflict, an incumbency or a prior involvement before a competition opens

    Kerah must not

    • Write or shape a specification it intends to bid against without declaring it
    • Offer, promise or provide any inducement to a person involved in an award
    • Use non-public information from one engagement to gain an advantage in another

    ControlAny prior involvement is declared in writing before a competition opens, and whether that involvement permits a bid is the authority's decision rather than Kerah's.

Where a request falls on the wrong side of this table, Kerah will say so and propose the arrangement that keeps the authority where it belongs. That answer does not change with the size of the engagement.

Governance

Accountability is assigned to roles rather than left to whoever is available, and the same roles appear in a bid response with the individuals holding them.

Accountable roles in the Trust Center
Conflict of interest and anti-bribery
Declared interests are recorded before an engagement begins, and anyone with a conflict is removed from the decision rather than asked to manage it.
Confidentiality and least privilege
Access to a client environment is granted for a named purpose and a defined period, and removed when it ends. Nobody holds standing access to a client system because it is convenient.
Subcontracting
Architecture, security, AI governance, delivery and service accountability stay with Kerah. Where a specialist is engaged, they work under the same obligations and are named to the client in advance.
Raising a concern
A route exists for anyone inside or outside Kerah to raise a concern about conduct on an engagement, including anonymously, without going through the engagement's own reporting line.
Escalation in systems that reach people
Systems handling public contact, complaints, incidents or field evidence are designed so an urgent report reaches a responsible person directly, and is never queued behind ordinary operational work. Where a client operates a safeguarding, whistleblowing or statutory reporting duty, its own routing and thresholds are what the system enforces.

Operating principles

Clear thinking before implementation
The expensive decisions are made early, usually before anyone writes code. Kerah would rather spend a phase understanding the problem than a year building the wrong answer to it.
Durable engineering choices
Preference goes to boring, well-understood technology that a future team can operate. Novelty is justified by the problem, not by interest.
Responsible treatment of data and security
Classification, access, retention and deletion are architectural decisions raised in discovery. They are not a pre-launch checklist.
Visible progress and documented decisions
Working software is demonstrated frequently and decisions are recorded as they are taken, so nobody has to reconstruct reasoning later.
Honest boundaries and long-term ownership
Kerah states what it does not do, and designs for the handover from the beginning. A system you cannot operate without us is a system we delivered badly.

For contracts, invoices, vendor forms and procurement records, the legal entity name is used exactly as registered.

Legal name
Kerah - F.Z.E
Legal form
Free Zone Establishment — Limited Liability
Licence and registration number
53032
Issuing authority
Free Zones Authority of Ajman, United Arab Emirates
Licensed activities
Information Technology Consultancy; Computer Systems and Software Designing
Registered address
B.C. 1304527, Ajman Free Zone C1 Building, Ajman Free Zone, Ajman, United Arab Emirates
Makani number
4442612247
Licence valid until
16 March 2027

For procurement and legal review

Kerah is a licensed UAE entity and can be contracted directly. Within a procurement process or under a confidentiality agreement it can provide what a vendor onboarding or tender process asks for — licence extract, company profile, authorised signatory information, architecture and data-flow documentation, the access and permission model, records, retention and exit arrangements, draft data processing and AI governance schedules, and the roles accountable for each part of the work. What Kerah can be contracted for is bounded by the two activities its trade licence names, which are published on this page; where a request would need an activity outside them, Kerah says so before the work is scoped rather than after it is signed.

Contact legal@kerah.ae.

How Kerah approaches security in delivery

Where we work

Kerah is based in the United Arab Emirates and can deliver to organizations across the UAE and the wider Gulf. Delivery and documentation are produced in Arabic and English where an engagement requires it, and Arabic is treated as a product surface to be tested rather than a translation to be appended.

Tell us what is not working.

A short description of the operational problem is enough to start.