Start a project
Tell us what you are trying to fix.
You do not need a finished specification. A useful first message explains what is not working today, who it affects and what the problem costs in time, risk or missed opportunity.
What makes a first message useful
None of this is required. It just means the first reply can be substantive rather than a list of questions.
- What breaks today, described as a sequence of events
- Who is affected, and how often
- What it costs in time, risk or missed opportunity
- Which systems are already involved
- Who would need to approve a change
- Anything that has already been tried